At 999pk, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from players across Pakistan, how we use it, who we share it with, and how you can exercise your rights over your own information. Please read it carefully before registering your 999pk account.
A high-level summary of the key privacy commitments 999pk makes to every registered player in Pakistan and beyond.
All data transmitted between your device and 999pk's servers is protected by 256-bit TLS/SSL encryption — the same standard used by major Pakistani banks like HBL and Meezan Bank. Your account credentials, payment details, and personal information are never transmitted in plain text.
999pk does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used only to operate your account, process your JazzCash and EasyPaisa transactions, and comply with our licensing obligations — nothing else.
999pk is fully transparent about every category of personal data we collect. From registration details and KYC documents to payment records and gaming activity logs — this policy tells you exactly what we hold, why we hold it, and for how long we retain it.
999pk respects your right to access, correct, export, and request deletion of your personal data. You can exercise any of these rights at any time by contacting our 24/7 support team. We respond to all data rights requests within 30 days.
999pk uses cookies and similar tracking technologies solely to improve your platform experience, remember your login session, and analyse aggregate traffic patterns. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
As an internationally licensed gaming operator, 999pk is required to collect and process certain player data for KYC, AML, and responsible gaming compliance purposes. All such processing is strictly limited to what is necessary for regulatory compliance and is governed by our licensing authority's data protection standards.
1.1 This Privacy Policy ("Policy") is published by 999pk ("we", "us", "our") and applies to all persons who visit, register with, or otherwise interact with the 999pk platform accessible at https://999pk.bio ("Platform"). It explains how 999pk collects, processes, stores, shares, and protects personal data in connection with the provision of its online casino and sports betting services to players across Pakistan and internationally.
1.2 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together form the complete set of agreements governing your use of the 999pk Platform. Capitalised terms used but not defined in this Policy carry the meanings given to them in the Terms & Conditions.
1.3 By accessing the 999pk Platform, registering a player account, or making a deposit, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
2.1 For the purposes of applicable data protection legislation, the data controller responsible for your personal data is 999pk, the operator of the Platform at https://999pk.bio. 999pk operates under an international gaming licence and is responsible for determining the purposes and means of processing your personal data.
2.2 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 999pk, you may contact our Data Protection team at any time. Contact details are provided in Section 15 of this Policy.
2.3 Where 999pk engages third-party service providers to process personal data on its behalf (for example, KYC verification providers or payment processors), those third parties act as data processors under 999pk's instruction and are contractually bound to process data only in accordance with 999pk's documented instructions and this Policy.
3.1 999pk collects personal data from you directly (information you provide during registration and ongoing platform use), automatically (data generated by your interactions with the Platform), and from third parties (identity verification providers, payment processors, and fraud-prevention services). The following table summarises the categories of personal data we collect:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, gender | You / KYC provider |
| Contact Data | Email address, Pakistani mobile number, residential address | You |
| Account Data | Username, encrypted password, account preferences, language settings | You / Platform |
| Financial Data | JazzCash / EasyPaisa account references, bank account details, deposit and withdrawal history, PKR balance | You / Payment processors |
| KYC Documents | Copies of CNIC, proof of address documents, selfie photographs for liveness verification | You / KYC provider |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, responsible gaming tool usage | Platform (automatic) |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, geolocation (city/region level) | Platform (automatic) |
| Communications Data | Live chat transcripts, support ticket content, email correspondence, SMS OTP logs | You / Platform |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and SMS, bonus history | You / Platform |
3.2 Sensitive Data. 999pk does not intentionally collect sensitive personal data (such as health data, biometric data beyond facial liveness verification for KYC, or political opinions) unless specifically required by our KYC or responsible gaming obligations. Where facial liveness verification is required during KYC, the biometric data processed is handled exclusively by our accredited third-party KYC provider and is not retained by 999pk beyond the verification event.
3.3 Voluntary Provision. Providing your personal data is a contractual requirement for registering a 999pk account and using the Platform's services. Failure to provide mandatory data categories (such as identity, contact, and financial data) will prevent us from opening or maintaining your account in accordance with our licensing obligations.
4.1 999pk processes your personal data for the following specific purposes:
5.1 999pk processes your personal data on one or more of the following legal bases:
5.2 Where 999pk relies on legitimate interests as the legal basis for processing, we have carried out a balancing assessment to confirm that the processing is proportionate, that appropriate safeguards are in place, and that the processing does not unreasonably interfere with your privacy rights.
6.1 999pk does not sell your personal data to any third party. We share your personal data only in the following limited and controlled circumstances:
6.2 All third-party data processors engaged by 999pk are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with 999pk's documented instructions.
7.1 As an internationally licensed gaming operator serving players primarily in Pakistan, 999pk's data processing infrastructure may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such international transfers occur, 999pk ensures that appropriate safeguards are in place to protect the security and confidentiality of your personal data, including contractual data transfer agreements with all international data processors.
7.2 Where data is transferred to jurisdictions that do not provide an equivalent level of data protection to Pakistan, 999pk implements supplementary measures including data encryption in transit and at rest, access control restrictions, and regular security audits to compensate for any identified gaps in the receiving jurisdiction's legal protections.
7.3 By registering a 999pk account and accepting this Privacy Policy, you consent to the transfer of your personal data to 999pk's international hosting infrastructure as described in this Section 7, subject always to the safeguards described herein.
8.1 999pk retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence conditions. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Documents | 5 years from account closure | AML regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| Gaming Activity Logs | 3 years from account closure | Licensing compliance and dispute resolution |
| Customer Support Communications | 2 years from last interaction | Quality assurance and dispute evidence |
| Self-Exclusion Records | Permanent (indefinite) | Responsible gaming enforcement |
| Marketing Preferences | Duration of account + 1 year | Consent record and opt-out enforcement |
| Technical / Log Data | 90 days from creation | Security monitoring and fraud detection |
8.2 Where personal data is no longer required for any of the above purposes and no legal retention obligation applies, 999pk will securely delete or anonymise it. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
9.1 The 999pk Platform uses cookies and similar tracking technologies (including local storage and session storage) to enable core platform functionality, remember your preferences, and analyse how players interact with the Platform. The following categories of cookies are used:
9.2 999pk does not use third-party advertising cookies, behavioural tracking cookies, or social media tracking pixels on the Platform. No data collected via cookies on 999pk is shared with advertising networks or data brokers.
9.3 You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your 999pk account or using core Platform features. For instructions on managing cookies in your browser, please refer to your browser's help documentation.
10.1 As a 999pk player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact 999pk support via live chat or at [email protected]. We will respond to all valid data rights requests within 30 days:
You can request a copy of all personal data 999pk holds about you, along with information about how it is being processed. We will provide this in a readable format within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note that legal retention obligations (AML, licensing) may prevent full erasure in some cases.
You can request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
You have the right to receive a structured, machine-readable copy of personal data you have provided to 999pk and to have it transmitted directly to another controller where technically feasible.
You can object to processing based on legitimate interests or direct marketing at any time. Where you object to direct marketing, we will cease processing for that purpose immediately.
11.1 999pk implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
11.2 While 999pk takes all reasonable precautions to protect your personal data, no internet transmission or data storage system is 100% secure. You are responsible for maintaining the security of your own account credentials and for notifying 999pk immediately if you suspect any unauthorised access to your account.
12.1 The 999pk Platform is strictly restricted to individuals aged 21 years and older. 999pk does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not use the 999pk Platform or submit any personal data to us.
12.2 If 999pk discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, it will immediately close the associated account, delete all personal data relating to that individual (except where retention is required by law), and return any real-money funds to the payment source.
12.3 Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered a 999pk account, please contact our support team immediately at [email protected] so we can investigate and take action without delay.
13.1 As part of its responsible gaming obligations under its international gaming licence, 999pk processes certain gaming behaviour data to identify players who may be experiencing difficulties with their gambling. This includes monitoring deposit frequency, session length, betting patterns, and the frequency of responsible gaming tool usage.
13.2 Where 999pk's responsible gaming monitoring systems flag a player account as potentially at risk, a member of our responsible gaming team may proactively reach out to that player to offer support, information, and access to responsible gaming tools. This processing is carried out on the legal basis of legitimate interests and legal obligation, and is a condition of our international gaming licence.
13.3 Self-exclusion records are retained permanently to ensure that a self-excluded player cannot inadvertently re-register or be accepted back onto the Platform during their exclusion period. This permanent retention is a responsible gaming compliance requirement and cannot be overridden by a data erasure request during the exclusion period.
13.4 If you are concerned about your gambling behaviour, please visit our Responsible Gaming page for information on the tools available to you, or contact our support team via 24/7 live chat for immediate assistance.
14.1 999pk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or updates to our gaming licence conditions. The current version of this Policy, including the date it was last updated, is always available at https://999pk.bio/privacy-policy.
14.2 Where changes to this Policy are material — meaning they significantly affect the way we process your personal data or your rights — 999pk will notify registered players by email and/or via an on-platform notification prior to the changes taking effect. For non-material updates (such as clarifications or formatting changes), the updated Policy will be published without individual notification.
14.3 Your continued use of the 999pk Platform after notification of any material change to this Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, you may close your account in accordance with the Terms & Conditions and request deletion of your personal data subject to applicable legal retention obligations.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 999pk, please contact us through any of the following channels:
15.2 When submitting a data rights request, please provide sufficient information to allow us to verify your identity before actioning the request. This is necessary to prevent unauthorised disclosure of personal data to third parties. Verification will typically involve confirming your registered email address and CNIC number.
15.3 999pk aims to respond to all privacy-related enquiries and data rights requests within 30 calendar days of receipt. Where a request is particularly complex or we have received a large volume of requests, we may extend this period by a further 30 days and will notify you accordingly.
Your privacy is protected, your data is secure, and your experience is our priority. Register your 999pk account today and enjoy cricket betting, PSL odds, slots, and live casino games — all in PKR via JazzCash and EasyPaisa.
🔞 21+ only | 🇵🇰 Pakistan | 🔒 SSL Secured | Please gamble responsibly